Assassin's Creed: Kassandra TUBBZ (First Edition)

The sculpt and concept are appealing, but the quality control on this figure is not acceptable. Mine arrived with visible defects out of the box. When I contacted customer service, the defects were acknowledged but described as “very minor,” with no acknowledgment of a quality control issue.
The only resolution offered was a full return, which places the burden entirely on the customer for an item that arrived flawed. This response was disappointing and dismissive, especially for a collectible at this price point.
I’m leaving this review both to document my experience and to warn other buyers that if you receive a defective item, customer support is unlikely to offer a meaningful resolution.