PRIVACY POLICY

TUBBZUS.com is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase from TUBBZUS.com.

TUBBZUS.com is operated by Yellow Bulldog Ltd, a company registered in England and Wales (Company No. 08509606). Yellow Bulldog Ltd acts as the data controller for personal information collected via this website.

This Privacy Policy is designed to comply with applicable United States federal and state privacy laws, including the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

About Us

US Distribution Warehouse
TUBBZUS.com
C/o Limited Run Games
1101 Perry Road
Apex, North Carolina 27502
United States

Head Office
Yellow Bulldog Ltd
Attimore Barn, Ridgeway
Welwyn Garden City
Hertfordshire AL7 2AD
United Kingdom

General enquiries: help@tubbzus.com
Privacy enquiries: deborah.challis@yellowbulldog.co.uk

Information We Collect

We collect personal information when you:

• Make a purchase

• Create an account

• Enter checkout details (even if purchase is not completed)

• Sign up to marketing emails

• Submit a form

• Leave a review

• Contact customer service

Categories of Personal Information

Identifiers

• Name

• Email address

• Shipping and billing address

• IP address

• Account username

Commercial Information

• Purchase history

• Products viewed or added to cart

• Order details

• Returns history

Internet / Network Activity

• Website browsing behaviour

• Interaction with marketing emails

• Device and browser information

Geolocation Data

• General location derived from IP address

Payment Information

• Payment details are processed securely by third-party providers. We do not store full card numbers.

How We Use Personal Information

We use personal information to:

• Process and fulfil orders

• Deliver products

• Process payments

• Provide customer support

• Prevent fraud and enhance security

• Improve website functionality and performance

• Conduct analytics and customer insights

• Send marketing communications (where permitted)

• Comply with legal obligations

Marketing Communications and Consent

You may choose to subscribe to receive marketing communications from us. Where you provide consent (for example, by ticking an opt-in box), we may send promotional communications relating to:

• TUBBZ

• Just Geek

• Numskull

• Quarter Arcades

These communications may include information about new products, promotions, competitions, and brand updates.

Marketing communications may also include promotional content relating to carefully selected third-party partners. These communications will always be sent by Yellow Bulldog Ltd. We do not sell your personal information to third parties for their own direct marketing purposes.

You may withdraw your consent at any time by:

• Clicking the unsubscribe link in any marketing email; or

• Contacting help@tubbzus.com

All marketing communications comply with the CAN-SPAM Act.

Where permitted by law, we may send marketing communications based on prior purchases or enquiries, with a clear opportunity to opt out.

Customer Analytics, Profiling and Persona Modelling

We analyse customer behaviour to better understand how users interact with our website, products, and marketing communications.

This may include analysis of:

• Purchase history

• Browsing behaviour

• Cart activity

• Email engagement

• Interaction with advertisements

• Aggregated demographic information

We use this information to:

• Improve product offerings

• Optimise website performance

• Develop more relevant marketing campaigns

• Create customer segments and personas

• Personalise communications

This profiling is used solely to enhance marketing relevance and customer experience.

Important:

• This processing does not produce automated decisions that have legal or similarly significant effects.

• Profiling does not affect pricing, eligibility, credit, or contractual rights.

• Where possible, data is pseudonymised or aggregated.

You may object to or opt out of profiling for targeted advertising by exercising your rights described below.

Advertising, Analytics and California Notice at Collection

Categories Collected in the Past 12 Months

We have collected:

• Identifiers

• Commercial information

• Internet/network activity

• General geolocation data

Sale or Sharing of Personal Information

We do not sell personal information for monetary consideration.

However, we use advertising and analytics tools, including:

• Meta (Facebook)

• Google

• TikTok

• Klaviyo

• Shopify Audiences

These services may collect identifiers and browsing data via cookies and similar technologies. Under California law, this may constitute “sharing” of personal information for cross-context behavioural advertising.

In the past 12 months, we have shared:

• Identifiers (e.g., email address, IP address, device identifiers)

• Internet/network activity

• Commercial information (purchase behaviour)

We do not knowingly sell or share personal information of individuals under 16 years of age.

California residents may opt out at any time by clicking the “Do Not Sell or Share My Personal Information” link in our website footer.

We recognise Global Privacy Control (GPC) signals where supported by your browser.

Sharing of Information

We may share personal information with:

• Payment processors

• Shipping and fulfilment partners

• Shopify (website hosting and ecommerce platform)

• Klaviyo (email marketing provider)

• Advertising platforms (Meta, Google, TikTok)

• Fraud prevention providers

• Law enforcement where legally required

We do not sell personal data.

All service providers are contractually required to safeguard personal information.

International Transfers

Because Yellow Bulldog Ltd is headquartered in the United Kingdom, your personal information may be transferred outside the United States.

We use appropriate contractual safeguards to protect personal information during international transfers.

Data Retention

We retain personal information only as long as reasonably necessary to:

• Fulfil orders

• Comply with tax and accounting obligations

• Resolve disputes

• Enforce agreements

• Comply with legal requirements

Retention periods vary depending on the type of information and legal obligations.

Your Privacy Rights (US Residents)

Depending on your state of residence, you may have rights including:

• Right to know what personal information we collect

• Right to access personal information

• Right to request deletion

• Right to correct inaccurate information

• Right to opt out of sale or sharing

• Right to non-discrimination for exercising privacy rights

To exercise your rights, contact:

help@tubbzus.com
or
deborah.challis@yellowbulldog.co.uk

We may verify your identity before fulfilling your request.

California residents may designate an authorised agent to act on their behalf.

Children’s Privacy

TUBBZUS.com is not directed at children under 13. We do not knowingly collect personal information from children under 13 in accordance with the Children’s Online Privacy Protection Act (COPPA).

Security

We implement appropriate technical and organisational safeguards to protect personal information.

TUBBZUS.com is PCI DSS compliant. While no method of transmission over the Internet is completely secure, we use industry-standard measures to protect your information.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Information

For privacy-related questions:

Deborah Challis
Yellow Bulldog Ltd
Attimore Barn, Ridgeway
Welwyn Garden City
Hertfordshire AL7 2AD
United Kingdom

Email: deborah.challis@yellowbulldog.co.uk

California residents may also contact the California Attorney General if they believe their privacy rights have been violated.